Call Centre CRM

A CRM for inbound and outbound call centres. It gives agents a unified customer view, call scripting, disposition logging and queue-based contact lists, with supervisor reporting on volumes and outcomes. Built for teams needing consistent, trackable conversations at scale. Call notes, callback scheduling and agent performance views are standard. With the contact-centre workflow pre-configured, the price sits well under a bespoke build.

Delivery: Ready to launch